ItsBrokenOS

Your repair shop
runs itself now.

AI-powered operations for independent device repair businesses. Track repairs, manage customers, and grow revenue while you focus on what you do best: fixing things.

Open Repair Tracker
$145B
Global Repair Market
7.2%
Annual Growth
$800+
Avg Phone Price
78%
Prefer Repair

Running a repair shop shouldn't mean drowning in admin work.

Missed Follow-ups

Customers leave, never hear from you again, and go to the chain store next time. No automated review requests, no referral prompts, no retention.

Invisible Online

Your competitors dominate local search. You're buried on page three because nobody's updating your Google profile or writing SEO content.

Parts Guesswork

You order too many iPhone 13 screens and run out of iPhone 15 batteries. Inventory decisions based on gut feeling, not data.

No Metrics

You know you're busy. But what's your average ticket? Your busiest day? Which repair type is most profitable? The data exists. You're just not capturing it.

What ItsBrokenOS handles for you

An autonomous system that manages the business side so you can stay at the bench.

01

Repair Tracking Dashboard

Every device that comes through the door gets logged, tracked, and updated. Customer gets automatic status notifications. You get a real-time view of your pipeline.

02

Customer Lifecycle Automation

Post-repair follow-ups, review requests on Google, birthday discounts, referral rewards. All automated. Your customer relationships grow while you sleep.

03

Daily Business Intelligence

Revenue trends, repair volume, average ticket size, most profitable services, busiest hours. Daily reports delivered to your inbox. Decisions backed by data, not hunches.

04

Local Growth Engine

Cold outreach to local businesses, schools, and property managers who need reliable repair partners. Competitive pricing intelligence. SEO content that ranks.

The chains have corporate offices.
You have something better.

Independent repair shops win on trust, speed, and price. ItsBrokenOS gives you the operational backbone to compete with anyone, without the overhead. Your shop. Your rules. AI doing the rest.

Start Tracking Repairs

Repair Tracker

All 0
Intake 0
Diagnosing 0
Repairing 0
Ready 0
Picked Up 0
ID Customer Device Issue Status Est. Completion Cost Actions
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